Welcome to MyHotPlug.com (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and services. By accessing or using MyHotPlug.com, you agree to be bound by these Terms.
1. Overview of Our Services
MyHotPlug.com operates as a digital platform offering two categories of products:
a. Texting Number Products
We provide users with access to virtual phone numbers for texting and calling services from third-party platforms such as:
➡️ Google Voice
➡️ Talktone
➡️ TextNow
➡️ TextPlus
These numbers may be used for personal or business texting purposes.
b. SMS Verification Products
We sell temporary or one-time-use virtual numbers for receiving SMS verification codes for social media platforms (e.g., Facebook, Instagram, Telegram, WhatsApp).
2. User Eligibility
You must be at least 18 years old to use our services. By using our platform, you confirm that:
➡️ You are legally capable of entering into binding contracts.
➡️ You are not using our services for fraudulent or unlawful activities.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and account information. We are not liable for any unauthorized access to your account resulting from your failure to protect it.
4. Product Usage Disclaimer
a. Texting Numbers
➡️ These are sourced from third-party platforms (e.g., Google Voice, Talkatone).
➡️ Availability may vary based on supply and platform restrictions.
➡️ You are solely responsible for ensuring that your use complies with the original platform’s terms.
➡️ No refund will be given if the Product timer expires before making a report.
➡️ We don’t refund if your Texting number product gets restricted or banned
b. SMS Verification Numbers
➡️ These are virtual numbers for temporary or one-time SMS verifications.
➡️ Some platforms may block or reject virtual numbers. We do not guarantee 100% success on all platforms at all times.
➡️ No refunds will be given for successful SMS verifications
➡️ You won’t be refunded if the Verification is successful and the service is asking for two-factor authentication.
5. Payments
➡️ All payments are securely processed through Paystack.
➡️ By purchasing our products, you agree to Paystack’s terms and authorize us to charge your chosen payment method.
➡️ Payments are made in Naira (NGN), and you are responsible for any additional charges from your bank or card provider.
6. Refund Policy
We operate a strict no-refund policy except in the following conditions:
➡️ You were charged but didn’t receive the product or service.
➡️ The product delivered is not as described or is unusable due to an error on our end.
Note: We do not provide refunds for:
➡️ User errors (e.g., entering the wrong platform or account).
➡️ Platform-side restrictions or blocks.
➡️ Change of mind after purchase.
If eligible, refund requests must be made within 48 hours of purchase.
7. Prohibited Use
You agree not to use our platform or products for:
➡️ Fraudulent activities
➡️ Spamming or bulk messaging
➡️ Illegal verification or bypassing legal security processes
➡️ Impersonation or identity theft
➡️ Activities that violate third-party terms (e.g., using Google Voice for spam)
Violating these terms may result in immediate suspension or termination of your access to the platform without refund.
8. Intellectual Property
All content, branding, and materials on MyHotPlug.com are our intellectual property. You may not copy, reproduce, or distribute any content without our written permission.
9. Limitation of Liability
MyHotPlug.com is not liable for:
➡️ Losses resulting from misuse or unauthorized use of our products
➡️ Issues arising from third-party services (e.g., blocked numbers, banned accounts)
➡️ Downtime or technical issues beyond our control
Our liability is limited to the amount paid by you for the affected service.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect once posted on our website. Continued use of the platform means you accept the updated terms.
11. Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria.
Last Modified: September 25, 2025