At MyHotPlug.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you use our platform, we may collect the following types of data:
➡️ Personal Information: Name, email address, phone number, and payment details.
➡️ Transaction Information: Purchases made, date/time, and product types.
➡️ Technical Data: IP address, browser type, device information, cookies, and site usage behavior.
2. How We Use Your Information
We use your data to:
➡️ Process your orders and deliver products
➡️ Provide customer support
➡️ Improve our services and user experience
➡️ Send transactional notifications (e.g., payment confirmation)
➡️ Prevent fraud or abuse on our platform
We do not sell or rent your personal data to third parties.
3. Data Protection
We use secure third-party platforms (like Paystack) for all payments and take reasonable measures to protect your personal information against unauthorized access, loss, or misuse.
Your passwords and sensitive details are encrypted and not visible to our staff.
4. Third-Party Services
Our site may contain links to third-party platforms (e.g., Google Voice, Talkatone, SMS verification sites). We are not responsible for the privacy practices of these external sites.
5. Cookies
We may use cookies to improve functionality, store preferences, and analyze traffic. By using our site, you consent to the use of cookies unless you disable them in your browser settings.
6. Your Rights
You have the right to:
➡️ Access the personal data we hold about you
➡️ Request corrections or deletion
➡️ Opt-out of promotional communications (if applicable)
Contact us at support@myhotplug.com to exercise any of these rights.
7. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page, and your continued use of the platform means you accept those changes.
Last Modified: September 25, 2025