Privacy Policy

At MyHotPlug.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

  1. Information We Collect :
    When you use our platform, we may collect the following types of data:
    • Personal Information: Name, email address, phone number, and payment details.
    • Transaction Information: Purchases made, date/time, and product types.
    • Technical Data: IP address, browser type, device information, cookies, and site usage behavior.

  2. How We Use Your Information :
    We use your data to:
    • Process your orders and deliver products
    • Provide customer support
    • Improve our services and user experience
    • Send transactional notifications (e.g., payment confirmation)
    • Prevent fraud or abuse on our platform
      We do not sell or rent your personal data to third parties.

  3. Data Protection :
    We use secure third-party platforms (like Paystack) for all payments and take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. Your passwords and sensitive details are encrypted and not visible to our staff.

  4. Third-Party Services :
    Our site may contain links to third-party platforms (e.g., Google Voice, Talkatone, Document Mailing, Private Email, etc.). We are not responsible for the privacy practices of all these external sites.

  5. Cookies :
    We may use cookies to improve functionality, store preferences, and analyze traffic. By using our site, you consent to the use of cookies unless you disable them in your browser settings.

  6. Your Rights :
    You have the right to:
    • Access the personal data we hold about you
    • Request corrections or deletion
    • Opt out of promotional communications (if applicable)
      Contact us at support@myhotplug.com to exercise any of these rights.

  7. Policy Updates :
    We may update this Privacy Policy from time to time. All changes will be posted on our community Page, and your continued use of the platform means you accept those changes.

Last Modified: September 25, 2025